Journeys by Chance is a high-end active lifestyle creator. We tailor make unique holidays to wow-inspiring destinations with active elements. Our focus is not only to take you witness the world's wonders but also let you experience them through extraordinary activities that highlight the essence of the destination. We only offer destinations we have thoroughly researched ourselves. This allows us to give candid advice based on our personal experiences and we can make you an instant insider in your destination of choice. Above all, we offer a fully personalized service - checking in with you from the beginning of your enquiry to the moment you return.

At Journeys by Chance, we believe that awakening in a completely new environment is one of the most pleasant sensations in the world. Why travel if you could not interact with local people, culture and learn something you do not know before? As a result, we encourage our travelers to head on the road independently, once you arrive at your destination, our local contact (i.e. expert guides, chauffeurs, supporting staff) are on hand to help you with your every need. But you will always have ultimate privacy and plenty of opportunities to interact with hospital local people. We would say a traveler, instead of a tourist who appreciate something deeper than looking at the surface, a perfectionist who demands the extraordinary and someone with a curiosity of the world are most suitable to travel with us. 

We are based in Hong Kong which is convenient to stay in close touch with you and also regularly visit our operators & lodges in Asia and anywhere in the world. We can offer local experiences on a global scale through our first-hand experience of destinations and vast network of unique accommodations, local contacts and exclusive experience providers.

Bespoke travel is a tailor-made service whereby your destination experts design a unique itinerary for you exclusively based on your own refined taste and personal preferences. Be it cattle mustering in the Outback, swimming with whalesharks in Mexico or treks through the Himalayan ranges, we personalise your holiday experience, exactly how you’d love it.

Your initial consultation is free. We are always passionate to discuss travel plans and would love to share with you our impartial opinion in your interested destinations. During our consultation, we will also have a detailed understanding of your travel preferences and needs. If you decide you would like to have us design your holiday, we will ask for a nonrefundable engagement fee – typically a minimum of HKD 5,000 – which is applied to the final cost of your trip. This deposit confirms your commitment to have us work on your behalf. We then commit whatever time and resources are required of us and our local partners, to research and plan your bespoke trip.

Your trip quotation is based on the complexity and luxury level of your journey. In general, for a luxury traveler who appreciates to experience the best of everything, planning a trip with us is cheaper than if you piece everything together yourself and it saves you a significant amount to time. Also, for many exotic destinations, it is difficult for any first time traveler to ensure whatever they read online or heard from friends is doable and acurate. This is where our local expertise and destination knowledge come in.  And we always know, as we present the final trip itinerary that what we’ve created represents superb value, given the unique nature of the Journeys by Chance approach.

In general, our quotation the land cost quotation includes all best-in-local accommodations (on a double-occupancy basis); all admissions and activity expenses as noted in the itinerary; some meals; services of Journeys by Chance local guides and other staff; and all domestic transportation (trains, flights, boats, rickshaws anyone?) . For journeys that include domestic flights, the cost includes economy-class tickets. Our quotationdoes not include the tourist visas or international flights and relevant taxes. Nor included are meals not mentioned in the itinerary and alcohol; expenses of a personal nature (e.g. mini bar, personal telecommunications, laundry, etc.); or any excursions and activities not included in the itinerary.

We meet our clients face to face and get to know you very well. We give you an enormous amount of time and personal care. We realise that time off is a precious commodity and as your schedule is very busy, we arrange everything for you in advance to ensure that you are "instant insiders" in each destination, and that you do not waste not a moment of your precious leisure time. No single trip designed by us is the same and we care deeply about the quality of your holiday. We strive to build a lifetime relationship with you and we will therefore get a clear understanding of your preferences.  With our expert knowledge and well-kept connections on the spot, we help you not only plan where to spend it, but how to make the most of it. We can do this because not only have we actually been to the destinations we offer, we know it inside out and have thoroughly researched the best the country has to offer. 

In addition, to all of your arrival and departure details, we provide a detailed Travel Manual outlining all the details of your bespoke trip. The Travel Manual includes all the minutiae of getting to or from your destination and also background on a region’s culture, history, wildlife, terrain and other insights. The Travel Manual will not only be useful during the trip, it will also be a memorable addition to your library.

Long before the jetplane hits the tarmac in your travel destination, all details of the journey will have been triple-checked by the Journeys by Chance team and you will be welcomed with a friendly smile of your VIP airport arrival assistant. Not only will your personal driver collect you upon arrival, he or she will be at your disposal during your entire trip in a premium vehicle. For all your exclusive activities and tours, you will be accompanied by an expert local guide. Worth pointing out is that our guides are personally selected by the Journeys by Chance team for high end travellers. They are not regular tour guides for large bus tour groups, they may be teachers, reporters, art gallery curators, a well-known author of a destination and more. In fact, we prefer to call our expert guides your host, as they will show you their beloved hometown. Would a part of your trip include adventure sports, such as mountain biking or hiking, a backup car will escort you all the way, providing you with refreshments and the possibility to rest at any time. We totally understand that your travel partners might not have the same energy or endurance, so we can arrange for your expert guide (or in this case guides) to meet at a particular intersection according to everyone’s needs, so that you have a different exercise, but also to share the fun of traveling together.

This depends entirely on you. The essence of a bespoke holiday is that it’s tailored to fit your tastes, desires and lifestyle. If you’d aspire to bike one day, walk the next, scuba dive on the third day, sea plane safari in the weekend, then that’s how we’ll plan your trip. An expert guide and vehicle will accompany you to ensure your comfort and safety all along the way, cater your every need and also share the intricate details of the environment. If you’re hell-bent on summiting Mount McKinley, we’ll spell out exactly what’s involved and help you get there. If your ambition is to stroll down from your palace suite to the imperial garden, book in hand, we’ll make sure you get there, too. And see that your tea is properly brewed. However you decide to spend each day, your Journeys by Chance destination experts will always lay out the options and give you recommendations – The choice will be yours.

Yes and No, we do not do fixed departure package tour groups ever. However, if you have a group of family and friends traveling together, we are more than happy to tailor to your every need and with that the wishes of everyone in your group. We would sit down with the lead guest and/or everyone in the travel party to keep your considerations in mind as we create the initial itinerary, and they shape your destination expert’s recommendations every step of the way. Vital is that each and every one of you is there to fully enjoy the experience in your own way. Your destination expert may suggest an ideal flow for the day, but ultimately the pace you set and the experiences you select to do are entirely up to each traveler.

We make an independent selection of the properties in our collection of itineraries before recommending them to you. This careful selection is based on our experiences staying there and not necessarily based on charges.  You would expect the Amans and Four Seasons to be highly rated; but some of our smaller boutique favourites are not premium priced yet offer an outstanding and heartfelt hospitality experience and so we would highly recommend them as well. To get a better understanding of the property, get in touch with us.

As a travel designer, we do not issue tickets ourselves. We work with a ticketing partner to get the best price wherever possible. If you prefer to buy your own domestic air tickets (for example, via your frequent flyer mileage program) we are happy to allow this. Please note that in such cases, we strongly recommend you avoid buying restricted discount tickets, as the travel terms and conditions for such tickets are typically non-changeable once they are issued, and this may result in unforeseen complications.

Our quotations do not include travel insurance. All Journeys by Chance travellers must purchase travel insurance; we would recommendthe International SOS (an AEA company) Service Plan, which provides for emergency evacuation to the nearest medical facility of international standards. Please note: this is NOT medical insurance. All Journeys by Chance travellers are also required to provide a copy of their medical insurance card prior to trip departure. We highly encourage travellers to purchase travel insurance, including coverage of trip cancellation.

Yes, we can indeed arrange your tourist visas and include the cost as part of your holiday. Please let us know if you would like this additional service to be included. 

We recommend that you seek a qualified opinion from your doctor, according to the countries you are visiting and activities you would be partaking in.

In each destination that we send our travellers to, we collaborate with trusted local operators whose job is to advise us on the current political situation and any threats that may affect our clients’ itinerary. In addition to this, we obtain regular updates from the respective embassies and consulates, and will instruct clients not to travel to certain countries on their advice. Whilst we do everything we can to get reimbursements for our clients in the event of cancellation due to political risks or natural disasters, ultimately our clients need to ensure that they are insured against such events. Please refer to our Terms and Conditions provided to you at booking.

Before you embark on your holiday, we will provide you with all the emergency contact that you would need. In case something would occur, your first point of contact should be your Journeys by Chance Emergency Contact, as indicated on your final travel documents.

That’s the motto that we live by. We thrive to put the ease, imagination, glamour back in travel, from inspiration to reality. Booking with us lets you enjoy the perks of carefree holiday planning with destination experts, ready to assist in a custom-made holiday experience, just for you. Not only do we share with you our intricate knowledge of your destination and arrange the complicated logistics– we care deeply about the trip. We take time to learn about your personal preferences. We will also do our best to ensure a good offer suitable for your holiday, be it a complimentary upgrade to a suite, welcome dinner or spa retreat, and you also save an enormous amount of time on research with our expert recommendations. From the most luxurious accommodations (we only recommend the places we’ve been to, tried and tested) to the world’s most awarded restaurants, bars and everything in between, we offer unique access and are also well-connected with the best people on the ground to care for you while you are enjoying your vacation.

We totally get the excitement and joy researching what to do, where to eat in your destination. We’d love for you to do that and please let us know what caught your eye. We may well have some firsthand experiences already. We not only can share with you our impartial opinions, we can also get you the access, from private visits of normally overwhelmingly crowded monuments to tea time with an esteemed art collector at his own private mansion. Also, you may well agree that reading about nice things to do is fun but putting them together into a seamless journey logistically wise is a pain. That’s where we come in. Send us your wish list, we will make sure it’s full filled in the most efficient way possible. For us, luxury lies in great logistics and access, and we take pride in providing exactly that.

We would love to answer any other questions you may have. Please contact us: call +852 8101 6018 or email info@journeysbychance.com.